Engage with buyers or lead waiting for help

Answer your shoppers faster and deliver a delightful support experience

Build one central inbox to handle all your conversations with leads and customers

Never miss another message from your customer. Whether it’s coming from chat, emails, WhatsApp, Messenger, SMS, phone calls, or Instagram, everything is centralized in your team inbox. Combined to Shopify data and many other integrations, you got everything you need to solve customers’ requests faster.

Join the dot between Shopify and your e-commerce Helpdesk

View customers’ order history straight in your inbox as you handle their requests. No more repetitive questions, you have everything you need to make it unique and personal. With our helpdesk for e-commerce, everything happens in one place. You can even activate advanced features, such as refunds, straight from Opo.chat.

Engage with people browsing your online store

Build powerful relationships with people browsing your Shopify online store thank to a free live chat that comes with built-in e-commerce features. The Shopify app comes with a free business chat. Once the app is enable on your Shopify website, the website chat widget is enabled and allows you to engage with buyers or lead waiting for help.